|9/15/2017||Ticket Purchase||I called in to make my reservations, easily done. However I could have saved $30 booking my 2 children and myself. I'm happy overall, excited to go on the tour.|
|9/11/2017||Ticket Purchase||I went onto the site, ordered the tickets and received confirmation and the choice to print the tickets right away.|
|9/11/2017||Ticket Purchase||Easy to do! I had to call because I didn't get my confirmation. The lady who helped me was very friendly and respectful! She sent an email confirmation immediately. Thank you for the help!|
|9/11/2017||Ticket Purchase||oline purchase was fast & easy.|
|9/5/2017||Ticket Purchase||I purchased two tours with Reserve Hawaii online. When checking over my order, I missed that I had reserved one tour for 2 people and one tour for only 1 person. The friendly staff at Reserve Hawaii called me the next day to ask if that was a mistake, and helped me to fix the error immediately, and with no hassle on my end. I was very grateful, and would have been disappointed if I got to my tour and only had one ticket when we got to Hawaii.|
|9/2/2017||Ticket Purchase||They were very helpful in explaining everything, courteous, & professional.|
|9/1/2017||Ticket Purchase||Very friendly, and helpful.|
You show me the date of purchase but you are not showing me how much my purchase is and for what event and for what date my purchase is for.
I was told that within a few days of my purchase I would receive an email showing my purchase as well as confirmation for my seats for the event, as well as the time we will be picked up from the Hotel/Condo.
It has been 11 days since my purchase of these tickets and I have received nothing except emails telling me where I can stay. I already have a hotel/condo. I don't need another one. I just would like my confirmation of pick up and seats for the event that I purchased.
After I receive these two things, I will review you and your company. Until then, nothing positive to say!!!!!!
Reserve Hawaii Response: Thank you for your response. We apologize that your are experiencing issues with receiving the details regarding your recent purchase. We have sent you the E-ticket/Confirmation Page, receipt, and pick up details on 8/16 regarding the details of your reservation. We will resend the emails. If you have any questions regarding your reservation please feel free to contact our Customer Service Department at 800-590-4415 as we are available until 9pm CST daily.
|8/27/2017||Ticket Purchase||Quick, straightforward and easy to book.|
|8/26/2017||Ticket Purchase||Polite and helpful|
|8/23/2017||Ticket Purchase||The agent was very courteous, helpful and knowledgeable.|
|8/15/2017||Ticket Purchase||Service was fine, and easy to navigate website.|
|8/14/2017||Ticket Purchase||The purchase experience was very simple and easy to understand.|
|8/7/2017||Ticket Purchase||Online Reservations- quick and easy process. Tickets were sent immediately to my email.|
|6/23/2017||Ticket Purchase||Needed to change date of event, called customer service and exchanged event date very easily. They emailed me new reservation and e-ticket immediately. Great customer service and easy to book activities.|
|6/23/2017||Ticket Purchase||straightforward, easy to understand and acceptable process for paying thank you|
|6/11/2017||Ticket Purchase||ordering the tickets were easy, yes I will use them again|
|6/9/2017||Ticket Purchase||It was easy to use and accepted my credit card with no problems.|
|5/19/2017||Ticket Purchase||Service was A+ exactly as advertised. Event was memorable and affordable. Thank you for highliting our honeymoon.|