Hilo Hawaiian Hotel in Hilo, HI

71 Banyan DriveHilo - Big Island, HI 96720
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Conveniently located in Hilo, Castle Hilo Hawaiian Hotel offers relaxing oceanfront accommodations just minutes from Banyan Golf Course, Lili’uokalani Botanical Garden and the airport. Guests can enjoy an outdoor freshwater pool, a sunbathing deck, a picturesque garden with scenic views of the ocean, on-property stores, meeting and event space, a salon, a restaurant and lounge, and more.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Concierge Services
  • Elevator
  • Free Parking
  • Gift Shop
  • Golf Course Adjacent
  • Guest Laundry
  • Hair Salon
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outdoor Pool (seasonal)
  • Patio/Veranda
  • Restaurant on Property
  • Security Guard
  • Sun Deck
  • Tennis Court on Property
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from Castle Hilo Hawaiian Hotel
Check-In: 3:00pm Check-Out: 12:00pm
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. (TLA & AAA approved).

The essence of sacred beauty, revealed. Welcome to Hilo Hawaiian Hotel. The most regarded of Big Island vacation rentals in Hilo, Hawaii, with a location that couldn't be more perfect for both island exploration and personal reflection; and was also voted Best Hotel in East Hawaii by the readers of the Tribune Herald Newspaper. Hilo Hawaiian Hotel sits quietly on Hilo Bay as if watched over by Mauna Kea's peak and guarded by Kilauea's sheer majesty.

Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Hilo Hawaiian Hotel has everything you need, and so much you want, in a full-service hotel. And for those masquerading on business, meeting rooms accommodating up to 600 people are also available.

Hilo Hawaiian Hotel spoils you with a variety of rooms sure to please any Big Island vacationer. Everything from standard rooms with gorgeous banyan-tree views to one-bedroom ocean view rooms with views of Coconut Island and Mauna Kea in the distance. High-speed Internet access is available in all guest rooms. The grounds of Hilo Hawaiian Hotel contain a gift shop, florist, and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Relax by the pool. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Hilo Hawaiian Hotel, you’re bound to feel the “mana” (or rejuvenating power) of this amazing island.

Check-In: 3:00pm
Check-Out: 12:00pm

NOTE: The Hilo Hawaiian Hotel's pool will be closed for resurfacing and installation of pool furniture beginning September 7, 2016. Construction work hours are from 8:30am - 5:00pm Monday through Friday. Construction noise will occur occasionally, and will be kept to a minimum. The expected completion date is September 30, 2016.

Reserve Hawaii Customer Reviews

Have you been to Castle Hilo Hawaiian Hotel? Share your knowledge and be the first to review this.
TripAdvisor Reviews
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Reno, Nevada
"Pleasant stay. "
TripAdvisor user rating 4 out of 5
Reviewed February 17, 2018 NEW
Convenient for visiting Hilo and Volcano National Park. Large, nice room with great view if you choose “deluxe ocean view” category. Restaurant is limited and over priced, bar is ok, but, again, not much on bar menu. This hotel does need a good restaurant!! Otherwise fine.
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Albany, New York
"Not bad, decent location"
TripAdvisor user rating 3 out of 5
Reviewed February 15, 2018 NEW
Room was average in all aspects. Waterfront views (and coconut island) from balcony were very good. Everything in the hotel says "let's appeal to the mass tourism market." Huge lobby was always busy with hordes of people. It is a convenient location for area attractions (vast majority you'll have to drive to). Parking was available, but some issues with availabilty - especially in the surface lot. The lot is small with parking spots barely wide enough for a midsize SUV. Garage parking below the buidling is better option.
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Vienna, Austria
"Good hotel in Hilo Bay. "
TripAdvisor user rating 3 out of 5
Reviewed February 14, 2018 NEW
The hotel is average and in some respects quite good. The check-in lady was not really friendly, otherwise staff was very friendly and helpful. The cleanliness of the room was okay. The bed was quite comfortable. The view from the room is great. Breakfast buffet should be offered longer than 9:30 and could maybe be a bit cheaper. Overall, an average hotel experience.
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Krista T
"Great location, Great Service"
TripAdvisor user rating 4 out of 5
Reviewed February 13, 2018 NEW
Located on the bay, on Banyan Drive. Beautiful surroundings. Rooms are clean and the beds are very comfortable. Only stayed here 1 night, but would stay again. Free parking and free wifi. Would recommend to family and friends.
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Jessica W
Saint Cloud, Minnesota
"Beautiful view, not so great room"
TripAdvisor user rating 2 out of 5
Reviewed February 10, 2018 NEW
I will say this hotel is a central location in Hilo. Right next to the park. There doesn’t seem to be much available in Hilo for nice hotels. The view from our room was beautiful. We enjoyed the balcony. However the smell in our room was terrible. I’m guessing it was a mold/moisture issue but it smelled very much like cat urine. We had also requested a king bed and got two queens. We had a very tired baby and I didn’t bring any of my concerns to the staff as we were just there for the night. Don’t think I would stay again.
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Frequently Asked Questions about Castle Hilo Hawaiian Hotel

How many rooms are available at Hilo Hawaiian Hotel? 
There are  286 rooms are available at this property.

How many buildings comprise your units at Hilo Hawaiian Hotel? 
There is one main building at the resort, housing all of the units, with a total of eight floors and three elevators.
Do you have a restaurant on-site? A lounge? Café? Gift Shop? 
The Queen’s Court Restaurant is located on-site and serves a la carte breakfast and a breakfast buffet daily from 6:30am-9:30am, an a la carte dinner from 5:30pm-8:00pm Monday through Thursday and a buffet dinner from 5:30pm-9pm, Friday through Sunday.  The hotel has a lounge located in the lobby, open daily, from 11:30am-9:00pm.. The lounge also has  a Grab and Go lunch available, as well as a limited dining menu.
Do you have a minimum age required for check-in at Hilo Hawaiian Hotel? 
Guests must be at least 21 years of age to check-in at this property.

Do you have any resort fees at this property? T

The Hilo Hawaiian does not charge any resort fees.
Do you charge for cribs or rollaways at Hilo Hawaiian Hotel? 
Rollaways and cribs are subject to availability. Rollaway charge: $30 per night. Crib charge: Free upon request.
How much is parking at the hotel?
Parking is free.   

What are the pool hours at Hilo Hawaiian Hotel? 

The pool deck is open from 9am-10pm.

Is late check-in available? 

Yes, all ReserveDirect reservations are guaranteed for late arrival.

Are pets allowed at the resort? 

No, pets are only allowed when assisting guests with disabilities.

Is wireless internet available? 

Wireless internet is available for free in the lobby and lounge.  High-speed internet access in-room is available for a surcharge. 
How far is Hilo Hawaiian Hotel from the Hilo International Airport? 
The airport is 2.6 miles away.
How far are Hawaii attractions from the hotel?
  • Downtown Hilo: 1.6 miles
  • Volcanoes National Park: 29.3 miles
  • Mauna Kea Observatory: 44.2 miles
  • Punalu’u Black Sand Beach: 58.5 miles
Is the hotel a non-smoking property? 
No, but non-smoking rooms are available and smoking is allowed in designated areas only.

Can I request an early check in or late check-out?
You may request it but it is subject to availability at that time and cannot be guaranteed. If the room is available when you arrive you may check-in. The same policy holds for late check-out.