Hilo Hawaiian Hotel in Hilo, HI

71 Banyan DriveHilo - Big Island, HI 96720
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Conveniently located in Hilo, Castle Hilo Hawaiian Hotel offers relaxing oceanfront accommodations just minutes from Banyan Golf Course, Lili’uokalani Botanical Garden and the airport. Guests can enjoy an outdoor freshwater pool, a sunbathing deck, a picturesque garden with scenic views of the ocean, on-property stores, meeting and event space, a salon, a restaurant and lounge, and more.

Property Amenities

  • 24 Hour Front Desk
  • ATM/Banking
  • Bar/Lounge
  • Breakfast (surcharge)
  • Business Center
  • Concierge Services
  • Elevator
  • Free Parking
  • Gift Shop
  • Golf Course Adjacent
  • Guest Laundry
  • Hair Salon
  • Ice Machines
  • Internet Access in Public Areas (free)
  • Meeting Facilities
  • Non-Smoking Rooms
  • Outdoor Pool
  • Outdoor Pool (seasonal)
  • Patio/Veranda
  • Restaurant on Property
  • Security Guard
  • Sun Deck
  • Tennis Court on Property
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from Castle Hilo Hawaiian Hotel
Check-In: 3:00pm Check-Out: 12:00pm
Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. (TLA & AAA approved).

The essence of sacred beauty, revealed. Welcome to Hilo Hawaiian Hotel. The most regarded of Big Island vacation rentals in Hilo, Hawaii, with a location that couldn't be more perfect for both island exploration and personal reflection; and was also voted Best Hotel in East Hawaii by the readers of the Tribune Herald Newspaper. Hilo Hawaiian Hotel sits quietly on Hilo Bay as if watched over by Mauna Kea's peak and guarded by Kilauea's sheer majesty.

Wake up to sunlit ocean views in your deluxe rooms, and count the stars over Coconut Island before going to sleep. And in between, should you decide to stick around the hotel, there's plenty to fill your day and revive your spirit. Swim in the freshwater pool. Play nine holes of golf or a game of tennis. Walk to Onekahakaha Beach, relax under historic banyan trees, or stroll through Liliuokalani Gardens. As the sun makes its way to the blue horizon, make your way to Waioli Lounge for a cocktail, then dine on local flavors at Queen's Court. Hilo Hawaiian Hotel has everything you need, and so much you want, in a full-service hotel. And for those masquerading on business, meeting rooms accommodating up to 600 people are also available.

Hilo Hawaiian Hotel spoils you with a variety of rooms sure to please any Big Island vacationer. Everything from standard rooms with gorgeous banyan-tree views to one-bedroom ocean view rooms with views of Coconut Island and Mauna Kea in the distance. High-speed Internet access is available in all guest rooms. The grounds of Hilo Hawaiian Hotel contain a gift shop, florist, and beauty salon. Lush lawn and garden areas provide moments of tranquility, as does your private lanai. Relax by the pool. Stroll over the walking bridge and reflect near the ponds. Or head down to the ocean and watch the water kiss the lava rocks. At Hilo Hawaiian Hotel, you’re bound to feel the “mana” (or rejuvenating power) of this amazing island.

Check-In: 3:00pm
Check-Out: 12:00pm

NOTE: The Hilo Hawaiian Hotel's pool will be closed for resurfacing and installation of pool furniture beginning September 7, 2016. Construction work hours are from 8:30am - 5:00pm Monday through Friday. Construction noise will occur occasionally, and will be kept to a minimum. The expected completion date is September 30, 2016.

Reserve Hawaii Customer Reviews

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TripAdvisor Reviews
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newark, ca
"Our Favorite Place to Stay in Hilo"
TripAdvisor user rating 4 out of 5
Reviewed November 22, 2017 NEW
We've stayed here a few times over the past 10 years. The location is perfect and the ocean views are great. The staff has always been friendly and helpful. The rooms are nicely decorated and are clean. (Our favorite restaurant, Ken's House of Pancakes, is just a short distance away. It's a "must" for ono local food and atmosphere.) One thing we noticed on our last trip (just last month - October) was that they seem to be cutting back on minor amenities - pen and paper in the room; drinking cups - not a big deal, but little things that are noticeable. They also need to have bath tub mats available because the tub is a little slippery. I requested one from housekeeping but never received it. Also, pillows didn't smell clean. I highly recommend Hilo Hawaiian Hotel.
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Sylvia C
"Relaxing atmosphere"
TripAdvisor user rating 5 out of 5
Reviewed November 21, 2017 NEW
Castle Hilo Hawaiian Hotel is beautifully situated on the Hilo Bay with fantastic views across the bay to the city of Hilo. You can also see the telescopes on top of Mauna Kea on a clear day. It is near the Liliuokalani Park which is a very nice place to walk in the morning. The room was comfortable and included refrigerator and coffee maker. The staff was friendly and made us feel welcomed.
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Houston, Texas
TripAdvisor user rating 4 out of 5
Reviewed November 20, 2017 NEW
Great location next to park and on the bay. 5 minutes to downtown Hilo at most. Airport is only a few minutes away as well. Kens restaurant just up the road great place open 24 hours a day. Hotel nice, quite and comfortable. Volcano is about 40 miles away.
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Calvin I
"Hilo Hawaiian Hotel"
TripAdvisor user rating 5 out of 5
Reviewed November 20, 2017 NEW
Excellent location with great views of Hilo Bay, drove to Volcanoes National Park, takes about 40 minutes. Older hotel but the rooms are large, nice and clean, well maintained. Don't expect 5 star hotels in Hilo. Easy and plentiful parking at the hotel. A bit far to walk from old downtown. Restaurant has a buffet breakfast, but I ordered off the menu which was fine, didn't eat any other meals there. Staff is very pleasant and helpful, used the tour guide at the front kiosk who was very helpful in arranging hiking and biking tours to the lava field. KTA Superstore south of the hotel just past the airport is great for groceries, gifts such as Donnas and Big Island cookies, 100% Kona coffee, and macademia nuts and chocolates.
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TripAdvisor user image
"Okay place to stay overnight..."
TripAdvisor user rating 3 out of 5
Reviewed November 20, 2017 NEW
Location of hotel is easy to find. For the price, I would expect to see a cleaner bathroom. The ceilings in the bathroom could use a bit of cleaning. No one wants to see mildew blotches anywhere. Everything else was good.
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Frequently Asked Questions about Castle Hilo Hawaiian Hotel

How many rooms are available at Hilo Hawaiian Hotel? 
There are  286 rooms are available at this property.

How many buildings comprise your units at Hilo Hawaiian Hotel? 
There is one main building at the resort, housing all of the units, with a total of eight floors and three elevators.
Do you have a restaurant on-site? A lounge? Café? Gift Shop? 
The Queen’s Court Restaurant is located on-site and serves a la carte breakfast and a breakfast buffet daily from 6:30am-9:30am, an a la carte dinner from 5:30pm-8:00pm Monday through Thursday and a buffet dinner from 5:30pm-9pm, Friday through Sunday.  The hotel has a lounge located in the lobby, open daily, from 11:30am-9:00pm.. The lounge also has  a Grab and Go lunch available, as well as a limited dining menu.
Do you have a minimum age required for check-in at Hilo Hawaiian Hotel? 
Guests must be at least 21 years of age to check-in at this property.

Do you have any resort fees at this property? T

The Hilo Hawaiian does not charge any resort fees.
Do you charge for cribs or rollaways at Hilo Hawaiian Hotel? 
Rollaways and cribs are subject to availability. Rollaway charge: $30 per night. Crib charge: Free upon request.
How much is parking at the hotel?
Parking is free.   

What are the pool hours at Hilo Hawaiian Hotel? 

The pool deck is open from 9am-10pm.

Is late check-in available? 

Yes, all ReserveDirect reservations are guaranteed for late arrival.

Are pets allowed at the resort? 

No, pets are only allowed when assisting guests with disabilities.

Is wireless internet available? 

Wireless internet is available for free in the lobby and lounge.  High-speed internet access in-room is available for a surcharge. 
How far is Hilo Hawaiian Hotel from the Hilo International Airport? 
The airport is 2.6 miles away.
How far are Hawaii attractions from the hotel?
  • Downtown Hilo: 1.6 miles
  • Volcanoes National Park: 29.3 miles
  • Mauna Kea Observatory: 44.2 miles
  • Punalu’u Black Sand Beach: 58.5 miles
Is the hotel a non-smoking property? 
No, but non-smoking rooms are available and smoking is allowed in designated areas only.

Can I request an early check in or late check-out?
You may request it but it is subject to availability at that time and cannot be guaranteed. If the room is available when you arrive you may check-in. The same policy holds for late check-out.