|3/14/2017||Ticket Purchase||It was easy! All the information I needed was on the site and easy to find and understand. I was able to print our reservations right away. We are excited about our trip to Hawaii and booking this ahead gives us a little peace of mind. Thanks!|
|3/14/2017||Ticket Purchase||Very easy and efficient|
|2/24/2017||Ticket Purchase||The website was easy to use and I saved money buying tickets on the site.|
|2/24/2017||Ticket Purchase||I booked 2 helicopter tours in Hawaii...one on the big island of Hawaii, and one on Kauai. We haven't left yet for our Hawaiian vacation, but booking these tours was easy and the representatives were pleasant and helpful.|
|2/14/2017||Ticket Purchase||Thank you so much Cris for your assistance in helping to make our Hawaii experience one to remember.|
|2/7/2017||Ticket Purchase||Really easy to purchase online.|
|2/7/2017||Ticket Purchase||Excellent service. Easy to make a booking|
Everyone was very nice on the phone.
Reserve Hawaii Response: Thanks for your feedback regarding our Customer Service Department! Enjoy your trip!
|1/19/2017||Ticket Purchase||Easy to use application, and I got great deal on something I was planning to buy anyway.|
|1/12/2017||Ticket Purchase||Quick and easy transaction. Well done!|
|1/12/2017||Hotel Booking||Super nice and very helpful!|
|12/28/2016||Ticket Purchase||I have booked on other Reserve Direct sites and think it is easier and better than Expedia.|
|11/16/2016||Ticket Purchase||Pleasant,quick and easy|
|11/7/2016||Ticket Purchase||Easy to book|
|10/28/2016||Ticket Purchase||Thoroughly enjoyed this excursion from beginning to end. Wayne was very knowledgable of the island and shared so much wonderful information on the Road to Hana. Loved having him drive so that we could enjoy all the sights instead of focusing on navigating the roads twist and turns. We only stopped a few times - not at all locations but we were not invested in stopping for hikes and Wayne navigated the entire way to Hana. The helicopter ride was such a rush. Our pilot did a great job of making sure all of us had good views during the flight. You must see this part of the island from the air! Breath taking views and also excellent navigation by our pilot, who added some good humor to our flight navigation. 5 stars all the way.|
|10/20/2016||Ticket Purchase||So far so good|
|9/27/2016||Ticket Purchase||Cheapest price. Easy process|
We reserved tickets for 27 Sep and the event place called us 2 weeks early, asking us if we were showing up for our reservation that night.....
Reserve Hawaii Response: We have reached out to the luau in regards to your feedback and have confirmed that they do indeed have the correct date of September 27th. We do apologize about any confusion. They must've been excited for your arrival! Please let us know if you have any questions.
The service representative was knowledgeable, pleasant,and easy to understand. The experience was professional, and quick.
Reserve Hawaii Response: Thank you for your feedback regarding our Customer Service Department. We are certainly pleased to have assisted you with your vacation. We hope you are enjoying your trip!