Very easy to use.
Reserve Hawaii Response: Thank you for your response. We are delighted to hear that your booking experience was a very easy process. We hope you enjoy your Luau!
|11/26/2018||Ticket Purchase||We not only had a wonderful tour guide but we also had 2 fabulous meals included. Our guide was very knowledgeable in all areas of Hawaii's history. We were treated royally and with great attention to our rest stop needs and water and snacks too. The tour van was very comfortable and clean. Great value!|
|11/8/2018||Ticket Purchase||Very easy. Got a discount.|
|11/5/2018||Ticket Purchase||Very good.|
|10/10/2018||Ticket Purchase||site was easy to use|
|9/29/2018||Ticket Purchase||Booking a luau in Wailea was an easy experience booking through Reserve Hawaii.|
|9/21/2018||Ticket Purchase||they were good|
|9/21/2018||Ticket Purchase||Yes, very satisfied.|
|9/21/2018||Ticket Purchase||A very user friendly site. There is no question as to what to expect on this site page by page. Cudos..|
|9/20/2018||Ticket Purchase||Very easy to use. they changed my reservation when I need to change it|
|9/15/2018||Ticket Purchase||Process was easy, and order was correct|
|9/11/2018||Ticket Purchase||Had an excellent time the last time, that made me want to come back|
|9/6/2018||Ticket Purchase||Website is easy to use and quick processing. There was an issue with my email address that the customer service people also promptly corrected. All in all, a great service!!!|
|7/29/2018||Ticket Purchase||Easy to book at a significant discount. I booked a luau with transportation and everything was as advertised. I now regret not having booked our sunset cruise through Reserve Hawaii.|
They need to change the tone of their voice. The rep was literally yelling “YOUR NAME” in a curt tone when she was asking for my name. She was extremely rude the entire time and cut me off when I asked her a question. I will never purchase anything from Reserve Hawaii again. I’m not sure how someone like that could get into customer service
Reserve Hawaii Response: Thank you for your feedback. We do apologize immensely for any negative experience you had with our customer service. We strive to have great customer service to ensure all our guests' have the best experience. If we may be of further assistance please feel free to contact our customer service department at 800-590-4415.
|7/16/2018||Ticket Purchase||Best offer found. Good description of offer.|
|7/14/2018||Ticket Purchase||WILL BUY FROM THEM AGAIN...|
|6/25/2018||Ticket Purchase||I was able to book on line quickly and then I was able to talk to a representative , with ease to change reservations|
|6/3/2018||Ticket Purchase||Super easy!|